Hello! How can we help?
We’re here for you. Find articles, help and advice for getting the most of Socioh.
Getting Started with Socioh
-
How do I create a Branded Catalog? -
Which is the best Branded Catalog design for my store? -
Can I remove the white strips/bars from the sides of my product image?
Knowledge Base
Oxford bonnet are you taking the piss cheeky mufty.
Community Forums
Oxford bonnet are you taking the piss cheeky mufty.
Documentation
Oxford bonnet are you taking the piss cheeky mufty.
Make the most of your subscription
Browse by topic to find help and answers to FAQs. Make the most of your Socioh subscription with pro tips for advertisers.
Campaign Basics
-
What are retargeting ads? -
What is the difference between a DPA and a Conversion Ad? -
What are prospecting ads? -
What is a DABA campaign? Do I need one?
Using Socioh’s first-party pixel
Catalog Basics
-
How do I connect Stamped.io to Socioh for reviews in your DPAs? -
How do I connect Judge.me to Socioh for reviews in your DPAs? -
How do I connect Yotpo to Socioh for reviews in your DPAs? -
How do I connect Junip to Socioh for reviews in your DPAs? -
Why are Socioh’s Catalogs better?
Creating your Catalog
-
Can I save and reuse my Branded Catalog design? -
Can I use secondary product images from my store in my Branded Catalog? -
Can I upload additional product images to my Branded Catalog? -
How do I import my product inventory to my catalog? -
How do I remove the background of my product images?
Editing & Master Templates
-
How do I add text to my Socioh template? -
How do I edit a dynamically-mapped, rule-based template? -
What are Master Templates? How do they work? -
How do I edit a Branded Catalog template? -
Can I design my own Branded Catalog template?
Smart Switch & Smart Loop
-
How can I temporarily change my catalog for an upcoming occasion or promotion using Smart Switch? -
How can I A/B test my Branded Catalogs? -
What is Smart Switch and why should I use it? -
What is Smart Loop and how do I set it up? -
What is the difference between Single Switch and Smart Loop?
Catalog Troubleshooting
-
I can’t find the catalog that I created on Meta. How can I import it to Socioh? -
I just edited a Branded Catalog on Socioh. Why aren’t my edits to Branded Catalogs showing up on Meta? -
I can’t see all my products in my Branded Catalog. Where are they? -
How can I remove specific products from my Meta catalog for retargeting ads?
Design Basics
-
How do I format text in my Socioh template? -
How do I edit text in my Socioh template? -
How do I edit a review-mapped template on Socioh? -
How do I add my brand colors and logo to Socioh’s Branded Catalogs? -
How do I add conditional rules to my Branded Catalog?
How do I decide which campaigns to run and how much to spend?
How do I create a Branded Catalog?
I’m new to Socioh. What should I do first?
Basics
-
How can I reconnect my FB account to Socioh? -
How do I sign up for Socioh? -
How do I integrate your products reviews on Socioh for dynamic review-mapped Branded Catalogs? -
Why does Socioh need Meta permissions? -
What do I need to get started with retargeting ads through Socioh?
Settings
-
How do I add Socioh’s Pixel to my Shopify store? -
What are team roles? Are permissions different for Admins and Managers? -
Can I invite my team members to manage my store on Socioh? -
How do I add Socioh’s UTMs to my ad campaigns? -
How do I add Socioh UTMs to my Meta ad campaigns?
Pricing
-
How do Socioh’s new pricing plans work? -
Do you have an affiliate marketing program? -
I am a subscribed user but I’m being told to upgrade. Do I need to pay extra? -
Does Socioh charge a percent of my ad spend in addition to the amount I pay for my subscription? -
Does Socioh’s pricing include account management and reporting?
Billing
-
How do I cancel my subscription? -
How does Socioh’s payment process work? -
How do I cancel my subscription to Socioh’s paid plans? -
How am I billed? Do I get charged all at once if I subscribe to your annual plan? -
I got billed incorrectly. How do I get help?
Troubleshooting
Having problems creating ads?
Book a demo with our experienced digital ads expert.
Branded Catalogs
What are Branded Catalogs and how should you use them?
Design
Create stunning dynamic ads with Socioh’s design editor.
The Best Online Documentation
Loaded with awesome features like Documentation, Knowledgebase,
Forum & more!
-
Ad Campaigns -
Analytics -
Audiences -
Branded Catalogs -
Design -
Getting Started -
Settings and Pricing -
Why are there two different charges for the analytics add-on?
Ad Campaigns
Understand Socioh’s recommended campaigns and learn how to set up your ads.
Campaign Basics
Analytics
Using Socioh’s first-party pixel
Audiences
Branded Catalogs
Create an effective catalog. Edit your product selection, and schedule template changes.
Catalog Basics
Understanding catalog-based or feed-based ads.
Creating your Catalog
Create a catalog or update your template design.
Editing & Master Templates
Customize and edit your Branded Catalog.
Smart Switch & Smart Loop
Schedule design changes and A/B test your catalogs.
Catalog Troubleshooting
Facing issues creating or editing catalogs?
Design
Design Basics
Getting Started
How do I decide which campaigns to run and how much to spend?
All recommended campaigns in your dashboard already have
How do I create a Branded Catalog?
Here’s how you create a Branded Catalog on Socioh.
I’m new to Socioh. What should I do first?
Have you familiarized yourself with your dashboard yet?
Settings and Pricing
Set up your account correctly. Learn about your account settings, billing, and user permissions.
Basics
Set up your Socioh account to get started.
Settings
Connect, configure and personalize your account.
Pricing
FAQs about Socioh’s subscription plans.
Billing
FAQs about your billing, payments, and refunds.
Troubleshooting
Facing issues with your store’s settings?
Why are there two different charges for the analytics add-on?
Obortis netus! Id ipsam sociis consequuntur tincidunt beatae, phasellus nostra, in iaculis, iusto ut facilis posuere adipiscing ridiculus, inceptos beatae deleniti.
Mark Tony
Software Developer
Nulla porttitor accumsan tincidunt. Praesent sapien massa, convallis a pellentesque nec, egestas non nisi. Nulla quis lorem ut libero malesuada feugiat. Vivamus suscipit tortor eget felis porttitor volutpat. Proin eget tortor risus.
Fig Nelson
UX Designer
Duis nunc, explicabo integer, gravida veritatis ligula consequat praesent mus aliquid netus, facilisis, minima quaerat, saepe, consequuntur maecenas, reprehenderit dolore
Gordon Norman
UX Designer
Do you have any Question?
Loaded with awesome features like Documentation, Knowledgebase,
Forum & more!
Quick Navigation
We comply fully with Envato’s refund policy. We issue refunds for the reasons Envato permits us to give refund and we don’t issue refunds on the cases Envato does not guarantee refunds. Please check Envato’s refund policy: https://themeforest.net/page/customer_refund_policy
There are over 200 shortcodes/blocks/elements in Rogan WordPress Theme. You can use any block/element into any page as you want.
Yes, SaasLand is compatible with Gutenberg.
According to Envato’s licensing, you can use SaasLand or any other theme on only one website. If you want to use it on multiple websites, you must buy multiple licenses.
Volutpat? Magni labore dapibus minus unde fermentum illo nunc, vestibulum earum eveniet, ipsam urna, excepturi! Autem, proin quam tempora! Suscipit cupidatat vitae, vitae
In brief, we are responsible for the features that are advertised in the theme. So we will do the following:
– Solve bugs if there is any (bug means if any feature is not working as it should)
– If you have any question we will answer it
– After your installation if you face any issues/bugs, we can look into your website or server, but we don’t guarantee any solution or custom works there.
After the 6-month period is over you can buy extended support. You can buy extended support in the beginning, too. I that case you get a 1-year support in total.
Yes, SaasLand comes with ThemeForest’s standard 6 months support. We conduct the support via theme’s “Comments” section and also our support ticketing system.
The payment is one-time. After you pay the one-time price of the theme, you will never be charged for it. But you can buy extended support after your support expires after 6 months.
Yes, WooCommerce is integrated and fully functional in SaasLand. You can build your own store using SaasLand.
Yes, SaasLand is compatible with WordPress 5.0 and higher versions.
Rogan WordPress theme comes with “Elementor” which is a very advanced, drag-n-drop page builder. For Elementor related issues, you may check their support: https://elementor.com/support/
According to Envato’s licensing, you can use SaasLand or any other theme on only one website. If you want to use it on multiple websites, you must buy multiple licenses.
Volutpat? Magni labore dapibus minus unde fermentum illo nunc, vestibulum earum eveniet, ipsam urna, excepturi! Autem, proin quam tempora! Suscipit cupidatat vitae, vitae
Wisi nam ridiculus sociosqu nascetur at cillum! Dolore adipiscing? Mattis ut repudiandae, alias sit felis urna aut non, est posuere, molestias esse montes vel, posuere asperiores? Magna nihil eligendi exercitationem aptent
We comply fully with Envato’s refund policy. We issue refunds for the reasons Envato permits us to give refund and we don’t issue refunds on the cases Envato does not guarantee refunds. Please check Envato’s refund policy: https://themeforest.net/page/customer_refund_policy
After the 6-month period is over you can buy extended support. You can buy extended support in the beginning, too. I that case you get a 1-year support in total.
The payment is one-time. After you pay the one-time price of the theme, you will never be charged for it. But you can buy extended support after your support expires after 6 months.
Volutpat? Magni labore dapibus minus unde fermentum illo nunc, vestibulum earum eveniet, ipsam urna, excepturi! Autem, proin quam tempora! Suscipit cupidatat vitae, vitae
Why I say old chap that is spiffing pukka, bamboozled wind up bugger buggered zonked hanky panky a blinding shot the little rotter, bubble and squeak vagabond cheeky bugger at public school pardon you bloke the BBC. Tickety-boo Elizabeth plastered matie.!
In brief, we are responsible for the features that are advertised in the theme. So we will do the following:
– Solve bugs if there is any (bug means if any feature is not working as it should)
– If you have any question we will answer it
– After your installation if you face any issues/bugs, we can look into your website or server, but we don’t guarantee any solution or custom works there.
There are over 200 shortcodes/blocks/elements in Rogan WordPress Theme. You can use any block/element into any page as you want.
Yes, SaasLand is compatible with Gutenberg.
Yes, SaasLand is compatible with WordPress 5.0 and higher versions.
Rogan WordPress theme comes with “Elementor” which is a very advanced, drag-n-drop page builder. For Elementor related issues, you may check their support: https://elementor.com/support/
