Here’s how you can import a CSV file to Socioh:
1. Select CSV file from the first drop-down.
2. Download the Sample CSV file. Use the button on the screen or the link below.
Open the file using your preferred sheets editor.
The sample CSV will be divided as follows:
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Column 1: review_title – This is where review titles go. Text format with no character limit.
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Column 2: review_content – This is where review descriptions go. Text format with no character limit.
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Column 3: review_score – This is where review ratings go. Numerical format between 1 and 5.
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Column 4: created_at – This is where the review creation date goes. Date format mentioned in CSV.
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Column 5: product_id – This is where Shopify product data goes. Numerical format as per Shopify.
- Column 6: Author – This is where the reviewer’s name goes. Text format with no character limit.
All the fields on this sheet are mandatory for us to correctly import review data. Copy the respective data from your stores’ exported reviews into Socioh’s CSV file.
Reach out to us if you face any trouble using the help bubble on the bottom right of the Socioh app.
Save the file and upload this file on Socioh through the same screen.
After you select the file, click “Upload” on Socioh and your product reviews will import.
Here’s a guide to edit the reviews you’ve just imported.
PS: Give it a few minutes to import the reviews and you’ll be good to go! In case the reviews aren’t showing up, give the page a refresh and the reviews should show up. 🙂
If you’re stuck at any step here, reach out to us using the help bubble on the bottom right.
